TravelOHike Refund & Cancellation Policy

Last Updated: June 2026

At TravelOHike, we strive to provide a seamless travel experience for every guest. As travel services involve multiple third-party suppliers such as airlines, hotels, cruise operators, transport providers, visa authorities, and local partners, our cancellation and refund policy varies depending on the destination, supplier terms, and the services booked.

Dynamic Cancellation & Refund Policy

TravelOHike follows a dynamic cancellation and refund policy. The applicable cancellation charges and refund terms depend on:

• Destination country

• Airline, hotel, cruise, or supplier policies

• Visa processing status

• Type of travel package

• Seasonality (Peak/Off-Peak)

• Time remaining before departure

For this reason, the exact cancellation and refund policy will be shared separately with each travel quotation or package before booking confirmation.

By confirming your booking and making payment, you acknowledge and accept the cancellation policy provided for your specific package.

Cancellation Request

If you wish to cancel your booking, please notify us in writing by email.

Email: info@travelohike.com

Cancellation requests are considered effective only after receiving written confirmation from TravelOHike.

Refund Processing

Where applicable, eligible refunds will be processed after deducting any applicable cancellation charges, supplier penalties, bank charges, payment gateway fees, currency conversion losses (if any), and non-refundable service charges.

Refunds are generally processed within 7–30 business days after confirmation from all concerned suppliers.

Refund timelines may vary depending on airlines, hotels, embassies, cruise operators, banks, and payment providers.

Refunds will be made using the original payment method wherever possible.

Non-Refundable Services

The following services are generally non-refundable unless otherwise specified in your package confirmation:

• Visa application fees

• Travel insurance

• Flight tickets marked as non-refundable

• Hotel bookings with non-refundable rates

• Cruise bookings with non-refundable conditions

• Processing fees

• Service charges

• Government taxes and permit fees

• Any supplier-imposed non-refundable charges

No-Show Policy

If a traveler fails to appear for the booked services without prior written cancellation, it will be treated as a No Show, and no refund may be applicable.

Force Majeure

TravelOHike shall not be held liable for cancellations, delays, or itinerary changes arising due to circumstances beyond our control, including but not limited to:

• Natural disasters

• Severe weather conditions

• Government restrictions

• Political unrest

• Pandemics

• Airline operational issues

• Border closures

• Strikes

• War or civil disturbances

Refunds in such situations will depend solely on the policies of the respective service providers.

Visa Refusal

Visa approval is solely at the discretion of the respective Embassy or Consulate.

TravelOHike is not responsible for visa refusals, delays, or rejections. Refunds, if any, will be governed by the cancellation terms applicable to your booked services and supplier policies.

Amendments

Any changes requested after booking confirmation, including travel dates, passenger names, hotel changes, or itinerary modifications, are subject to supplier approval, availability, and applicable amendment charges.

Contact Us

For any questions regarding cancellations or refunds, please contact us:

TravelOHike Planners Private Limited

Email: info@travelohike.com

Website: www.travelohike.com

Important Notice

Every travel package offered by TravelOHike includes its own destination-specific cancellation and refund policy. Guests are advised to carefully review these terms before confirming their booking. In case of any discrepancy, the cancellation policy shared with the individual travel quotation or booking confirmation shall prevail over this general policy.